Refund, Cancellation, and Rescheduling Policy

Before booking a course with Florida CPR Classes, please review our refund, cancellation, and rescheduling terms. Completing your registration confirms that you understand and accept the policies outlined below.

Registration Policy

Refund Policy

Florida CPR Classes do not offer refunds once a course registration has been confirmed. This applies to classroom training, blended learning, online coursework, hands-on skills sessions, and certification courses.

Before registering, please confirm that you have selected the correct course, location, date, and training format. If your plans change, review the rescheduling options below to see whether your registration can be moved to another available session.

Rescheduling Your Course

If your schedule changes and you cannot attend your Florida CPR Classes appointment, you can request a different available date before your scheduled course begins.

Standard Rescheduling

A $25 rescheduling fee applies each time you move your registration to a new class date. The request must be made before your original class start time.

Once the scheduled course has started, the registration can no longer be rescheduled and may be treated as a no-show.

Reschedule Protection

Reschedule Protection is an optional $15 add on available when you register for a Florida CPR Classes course. It can help if your schedule changes after you book your training.

Here is what the protection includes:

  • Each rescheduling request must be made before your scheduled class begins.
  • Reschedule your class date up to two times without paying the $25 rescheduling fee.

After the two included reschedules have been used, additional changes are subject to the standard $25 rescheduling fee. The $15 Reschedule Protection fee is non refundable, whether you use it or not.

Items That Cannot Be Refunded

Some purchases and fees are final and cannot be refunded. These include:

  • Online courses and digital training that provide access immediately after registration
  • Blended learning courses, including HeartCode Complete and HeartCode Skills
  • RQI courses
  • Registrations that have already been rescheduled
  • Reschedule Protection
  • Rescheduling fees

Once digital course access is activated, it is assigned to the registered student and cannot be canceled, transferred, or reassigned to another person.

No-Show Policy

If you cannot attend your scheduled class or skills session, contact Florida CPR Classes before the appointment begins. Missing your scheduled session without advance notice will be treated as a no-show.

A no-show means:

  • Your original registration is forfeited.
  • No refund or credit will be provided.
  • Missed classes cannot be rescheduled.
  • You must register again to attend another course.
     

Online Course Access

Online course access is provided after registration and is linked to the student’s account and email address. Once online access is issued, the course cannot be refunded or transferred to another student.

Please verify the course you need before registering, especially if your employer or school requires a specific CPR certification.

Questions About This Policy

Need clarification about a refund, cancellation, or schedule change? Contact Florida CPR Classes before registering, and we can explain the applicable policy and help you select the right course and appointment for your needs.

Other Life Saving Courses We Offer

ACLS

Advanced Cardiovascular Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

pals provider card

PALS

Pediatric
Advanced Life
Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

bls provider card

BLS

Basic Life Support

Online Learning

Flexible & self-paced;

Skills Only

Hands-on practice

AHA
Approved

Truster Certification

Still Have Questions?

Our team is happy to help clarify your options before you register.

Frequently Asked Questions

Can I get a refund if I cancel my CPR course?

No. Florida CPR Classes do not offer refunds after your registration has been confirmed. This applies to classroom courses, blended learning, online training, skills sessions, and certification courses.

Yes. You can request a new available class date as long as you contact Florida CPR Classes before your scheduled course begins. A $25 rescheduling fee applies to each change unless you purchased Reschedule Protection.

Reschedule Protection is a one-time $15 add-on available during registration. It lets you change your class date up to two times without the standard $25 rescheduling fee. Each rescheduling request must be made before your scheduled class starts.

 
 
 

Missing your class without contacting Florida CPR Classes before the scheduled start time is considered a no-show. Your original registration is forfeited, no refund or future class credit is provided, and you must make a new registration to attend another course.

No. Your registration is reserved under your name and cannot be transferred, reassigned, or used by another student.

No. Online courses and digital training are non-refundable once access has been issued. Digital access is connected to the registered student’s account and cannot be transferred to another person.

 

No. Rescheduling fees and the $15 Reschedule Protection fee are non-refundable. Reschedule Protection remains non-refundable even if you do not use either of the two included schedule changes.